Privacy Policy

Information we collect

We collect information that you provide directly and limited technical information generated when you use the website. Depending on how you interact with us, this may include:

• Your name, business email, telephone number, company, role, industry, company size, and number of locations.
• Information about operational challenges, current systems, priorities, preferred contact method, and anything else included in an enquiry.
• Messages, meeting notes, proposals, support correspondence, and other records created during a business relationship.
• Source, campaign and referral information, approximate location derived from an IP address, browser, device, and security logs.
• Admin account and activity data for authorized users of our internal lead-management area.

How we use information

• Respond to enquiries, assess whether PS Solutions is a suitable fit, and arrange discovery conversations.
• Prepare proposals and deliver, support, secure, and improve agreed services.
• Maintain business records, manage follow-ups, prevent abuse, and protect the website and our systems.
• Measure website performance and understand content engagement when you have allowed analytics.
• Meet contractual, accounting, regulatory, or legal obligations.

Our basis for processing

We process information when it is necessary to respond to your request, take steps toward or perform a contract, operate and secure our business, comply with law, or when you have given consent. The basis and rights available to you may vary by jurisdiction. You can withdraw optional consent at any time without affecting earlier lawful processing.

Service providers and sharing

We do not sell or rent personal information. We share only what is reasonably necessary with providers that help us operate the website and communicate with you, or when disclosure is required by law. Current website providers may include:

• Infrastructure and database hosting used to run the website and store enquiries.
• Resend, used to deliver website and lead-notification emails.
• Cloudflare Turnstile, used to distinguish legitimate submissions from automated abuse.
• Google Tag Manager and Google Analytics, loaded only after analytics consent is granted.
• Professional advisers, contractors, or authorities where appropriate and subject to suitable obligations.

Cookies and analytics choices

The website uses essential storage for functions such as remembering your privacy choice and supporting secure administration. Optional analytics technologies are not loaded until you select “Allow analytics.” You can change that decision at any time through Cookie settings in the footer. External websites reached through our social, map, WhatsApp, or other links apply their own privacy practices.

Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including enquiry follow-up, service delivery, security, dispute resolution, and legal or accounting obligations. When it is no longer needed, we delete, anonymize, or securely isolate it as appropriate.

Security

We use reasonable organizational and technical safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss. No website, transmission, or storage system can be guaranteed completely secure, so please avoid submitting confidential credentials or unnecessary sensitive information through public forms.

International processing

Some providers may process information in countries other than the country in which it was collected. Where applicable, we rely on provider commitments and appropriate safeguards for those transfers.

Your choices and rights

Subject to applicable law, you may ask to access, correct, delete, restrict, or object to the use of your personal information, or withdraw consent. Email info@pssolutions.me with enough information for us to verify and respond to your request. You may also choose not to provide optional information, although that can limit our ability to assess or answer an enquiry.

Children

This business website and our services are not directed to children. We do not knowingly request personal information from children through the website.

Changes and contact

We may update this policy as our website, services, or legal obligations change. The date above shows the latest revision. Questions or privacy requests can be sent to info@pssolutions.me or to PS Solutions at 10 Al Ghayth, Al Huwaiteyah, Agouza, Giza Governorate, Egypt.